Privacy Policy Liverpol88 –
Personal Data Protection for Malaysian Members

Liverpol88 values the privacy of every member and user on our platform. This Privacy Policy explains in detail how we handle your personal information — from the moment you register an account through your entire time as an active member.

By registering an account or using Liverpol88 services, you agree to the terms of this Privacy Policy. We encourage you to read this document in full so you understand your rights and how we uphold them.

This policy applies to all information collected through the Liverpol88 website, our mobile app, email communications, live chat conversations, and all other points of contact between you and our platform.

Liverpol88 only collects data that is strictly necessary to provide our services safely and effectively. Below are the types of data we collect and the purposes they serve:

We do not collect sensitive data such as medical information, religious beliefs, or political views unless you voluntarily provide it in a specific context.

Liverpol88 collects information through several different channels, depending on the nature of your interaction with our platform:

• Account Registration — Information you provide when registering, such as your name, email, phone number and banking details
• KYC Process — Copies of identity documents you submit for identity verification prior to your first withdrawal
• Platform Activity — Game data, transactions and login activity automatically recorded by our system
• Contact Us — Information you share when contacting customer support via live chat or email
• Cookies and Similar Technologies — Browsing data collected via cookies to improve the user experience
• Third-Party Sources — Information from identity verification providers used during the KYC process

Every piece of information we collect has a clear and specific purpose. Liverpol88 uses your data exclusively for the following purposes:

• Account Management — Create and manage your account, process logins and ensure account security
• Payment Processing — Process deposits and withdrawals securely and accurately
• Identity Verification — Comply with KYC and anti-money laundering (AML) requirements
• Customer Support — Respond to enquiries, resolve technical issues and handle complaints
• Platform Security — Detect and prevent fraud, hacking attempts and abuse
• Platform Improvements — Analyse usage data (in anonymised form) to improve the user experience
• Service Communications — Send important notifications about your account, transactions and policy updates
• Legal Compliance — Meet reporting obligations to relevant authorities when required by law

We do not use your data for third-party marketing without your explicit consent. If you have agreed to receive marketing communications from Liverpol88, you may withdraw that consent at any time through your account settings.

Liverpol88 do not sell, rent or trade your personal data to any third party for their own commercial purposes. However, there are limited situations where we may need to share your information:

• Trusted Service Providers — Companies that support the operation of our platform, such as payment gateway providers, KYC verification services and cloud infrastructure providers. They may only use your data for the purposes specified in their contract with us
• Game Providers — Game data required by licensed game providers to ensure fairness and game integrity
• Legal Authorities — When required by law or a valid court order, we will disclose the necessary information to the relevant authorities
• Business Transfer — In the event of a merger or acquisition, your data may be transferred to the new entity, which will be bound by the same or stricter privacy policy

Liverpol88 continuously invests in the latest security infrastructure to protect our members' personal data. The security measures we have implemented include:

• 256-bit SSL Encryption for all data transmitted between your device and our servers
• Data-at-rest encryption for all sensitive information stored in our database
• Two-factor authentication (2FA) available to all member accounts
• 24/7 Monitoring by our security team to detect suspicious activity
• Regular penetration testing by independent security experts to identify vulnerabilities
• Internal access controls strict access controls — Liverpol88 staff can only access data necessary for their role

That said, no security system is ever completely foolproof. You also play an important role by keeping your password secure, not sharing your login credentials, and reporting any suspicious activity to us promptly.

As a data subject, you have the following rights under applicable data protection laws. Liverpol88 fully respects these rights:

Liverpol88 uses cookies and similar technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential Cookies — Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality
• Performance Cookies — Collect anonymised data on how you use the platform to help us identify and resolve technical issues
• Functional Cookies — Remember your preferences such as language, theme and display settings for a more personalised experience
• Analytics Cookies — Help us understand aggregated, anonymised usage patterns for platform improvement purposes

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Liverpol88 platform.

Liverpol88 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law.

• Active Account Data — Retained for the duration your account is active and for 7 years after account closure for legal compliance purposes
• Transaction Records — Retained for a minimum of 7 years as required by Malaysia's financial and tax legislation
• KYC Data — Retained for the lifetime of the account and for the period specified by anti-money laundering requirements
• Communication Logs — Retained for 2 years from the date of last interaction
• Cookie Data — Expires according to cookie type, ranging from the current session up to a maximum of 2 years

Liverpol88 reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, new technology requirements, or updates to applicable data protection laws.

For any significant amendments — particularly those that directly affect your privacy rights — we will notify members via email or in-platform notification at least 14 days before the changes take effect. For minor, non-material amendments, notice will be provided through an update to this page.

The "Last Updated" date at the top of this page indicates the date of the most recent amendment. Your continued use of the Liverpol88 platform after any amendment takes effect constitutes acceptance of the revised policy.

For any questions, concerns or requests regarding this Privacy Policy, please contact our Data Protection Officer at [email protected]. We are committed to responding to all privacy inquiries within 5 business days.